This Privacy Policy outlines how Balrampur Chini Mills Limited (referred to as “BCML,” “we,” “us,” or “our”) may collect, use, store, disclose, or otherwise process your personal data, including data provided when using our websites (BCML websites). This policy also describes the rights you have concerning your personal data.
BCML is committed to safeguarding the highest level of protection for the processing of personal data belonging to our employees, vendors, clients, and customers, in accordance with applicable data protection laws and regulations.
Personal data encompasses all details that BCML directly or indirectly collects and processes about you as an individual. This includes information about your identity and contact details (such as name, email-ID, contact number), information received from third parties, and information collected through the use of BCML websites, cookies, or similar tools. BCML prioritizes compliance with local laws.
Processing Personal Data
BCML may process your personal data for legitimate purposes, including but not limited to:
- Processing applications for products and services.
- Providing products and services.
- Monitoring and enhancing our website and its content.
- Conducting market research and surveys to improve our products and services.
- Sending information about our products and services for marketing and promotions.
- Complying with applicable local or foreign laws, regulations, policies, codes, directives, judgments, court orders, and contractual obligations pursuant to agreements between BCML and authorities, regulators, enforcement agencies, or other entities.
BCML processes personal data for the performance of contracts, compliance with legal obligations, or legitimate interests to provide high-quality products and services and to mitigate excessive risks. If providing data is optional and you choose not to share it, features like personalization using such data will not be available to you.
Access to Personal Data
Your personal data processed by BCML will be accessible only to a limited list of recipients on a need-to-know basis or as required by law. This policy does not apply to third-party websites displaying our online advertisements or linked third-party websites that we do not operate or control.
To the extent permitted by law, BCML may record and monitor communications with you to ensure compliance with legal and regulatory obligations and internal policies.
Retention of Personal Information
BCML retains your personal data in a form that permits identification for no longer than necessary, in line with legal, regulatory, or statutory obligations. At the end of these periods, your personal data will be deleted or archived to comply with legal retention obligations or statutory limitation periods.
How to Access and Control Your Personal Data
Subject to applicable laws and regulations, you may have the right to invoke data subject rights regarding your personal data processed by BCML. BCML may charge a fee, as allowed by law, for fulfilling requests, particularly in the case of excessive or unfounded requests.
BCML will provide information on actions taken regarding Data Subject Rights promptly and within one month of receiving the request, with a possible extension of two months for complex requests. You can invoke your data subject rights by using the data subject right request form or emailing the data protection officer (refer to the last section of this policy).
You have the right to lodge a complaint with a competent Data Protection Authority regarding BCML’s compliance with applicable data protection laws and regulations.
Security
BCML prioritizes the security and confidentiality of your Personal Data and has invested significant resources to protect its safekeeping. When using external service providers acting as processors, BCML requires adherence to the same standards. Regardless of where your personal information is transferred or stored, BCML takes reasonable steps to ensure its security.
Social Media
BCML operates channels, pages, and accounts on some social media sites to inform, assist, and engage with employees, vendors, and clients/customers. Comments and posts made on these channels about BCML are monitored and recorded to enhance products and services.
Do not communicate confidential personal data, sensitive personal data, or inappropriate information through social media sites. BCML is not responsible for information posted on those sites by third parties.
Changes to this Privacy Policy
BCML may update this policy at its discretion. The use of BCML websites and any supplied products and services is subject to our Terms and Conditions.
Who to Contact
If you have questions about this privacy policy or the protection of your personal data, you can contact BCML’s DPO Team at privacy@chini.com.